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Active Listening
$35.00In this course, you will learn what active listening is and what qualities active listeners have. You'll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Making Your Business Better
$99.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest are - Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Advanced Writing Skills
$99.00After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Building Relationships for Success in Sales
$99.00This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Conference and Event Management
$99.00In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. *90 day access period www.skillmatelearning.com -
The Purpose Driven Trainer Series
$395.00This series will give you the skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace. 90 day access period -
Safety in the Workplace
$99.00This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents. -
Public Speaking Series
$195.00Get all the greats in one package! Whether you work in sales, own a business, or just want to strengthen your public communication skills, this series is the right fit for you. Enjoy our collection of public speaking courses to take your abilities to the next level. 90 day access period -
Generation Gap: Closing the Gap in the Workplace
$99.00During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. Learning Objectives: Identify where the generation gap issue surfaces, and the impact it has on the modern workforce. Describe and apply language that is specific to each generation currently in the workplace. Explore organization strategies that overcome gap issues. Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap. *90 day access period -
Environmental Sustainability: A Practical Approach to Greening Your Organization
$99.00Here you will learn how to draft an Environmental Management System that can be applied to your organization. Along the way you will understand the term greenwashing and how to avoid it. You will know the six key performance indicator areas as defined by the Eco-Management and Audit Scheme and will be able to determine Environmental Impacts and Aspects within an organization then how to set objectives and targets for significant impacts. -
Business Process Management
$99.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Getting Stuff Done: Personal Development Boot Camp
$35.00To start this course, you'll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you'll outline your vision statement, dreams, and goals. Next, you'll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You'll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you'll learn how to get organized at home. -
Transgender Employees: Creating an Inclusive Work Community
$99.00In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organization. Learning Objectives: Understand the importance and history of inclusivity in the workplace. Increase your understanding of the transgender experience. Explore and address personal and societal biases, misconceptions, and choices. Identify and implement elements to support a safe inclusive workplace. *90 day access period -
Emotional Intelligence
$35.00This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Managing Customer Service
$99.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Learning Objectives: Identify ways to establish links between excellence in customer service and your. business practices and policies. Develop the skills and practices that are essential elements of a customer service focused manager. Recognize what employees are looking for to be truly engaged. Recognize who the customers are and what they are looking for. Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage. *90 day access period -
Kickstarting Your Business with Crowdsourcing
$99.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business growth. -
Working Smarter: Using Technology to Your Advantage
$35.00In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Collaboration
$99.00After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Communication Strategies
$99.00This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Building Better Teams
$99.00After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. Learning Objectives: Understand the value of working as a team. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Build team trust. Identify the stages of team development and how to help a team move through them. Recognize the critical role communication skills will play in building and maintaining a team atmosphere. Identify ways that team members can be involved and grow in a team setting. *90 day access period -
Microsoft 365 Library
Original price was: $245.00.$29.95Current price is: $29.95.Get the practical and technical skills you need to make a difference. Whether it’s learning to create word documents or creating excel tables, the Microsoft 365 Series can help you develop the skills you need for your next steps. -
Strengthening Your Writing Skills: Essentials for Business Writing Series
$195.00You can never go wrong by becoming a better writer. Whether you’re creating resumes and cover letters, drafting emails, conducting research, developing reports, or writing proposals, you need to be able to communicate through writing. 90 day access period -
Understanding and Coping with the COVID-19 Pandemic
Original price was: $99.00.$0.00Current price is: $0.00.The COVID-19 pandemic is affecting people around the world, resulting in health care systems being overwhelmed, people being confined to their homes, restrictions on travel, and the closure of businesses and industries. Because of this, many people are struggling with uncertainty and fear. Learning Objectives: Understand what COVID-19 is and how it spreads Know how to protect yourself during this pandemic Understand what self-isolation and self-quarantine mean and how to comply Know what to do if you become sick Learn about psychological reactions to the situation Learn ways to manage stress and anxiety caused by the situation Learn proper techniques for washing hands, using hand sanitizer, using masks, and cleaning and disinfecting Recognize reliable sources of information about the pandemic *90 day access period -
Conflict Resolution: Getting Along In The Workplace
$99.00In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. Learning Objectives: Understand what conflict is and how it can escalate. Understand the types of conflict and the stages of conflict. Recognize the five most common conflict resolution styles and when to use them. Increase positive information flow through non-verbal and verbal communication skills. Develop effective techniques for intervention strategies. Become more confident of your ability to manage conflicts to enhance productivity and performance. *90 day access period -
Business Ethics for the Office
$99.00In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes. *90 day access period www.skillmatelearning.com -
The Minute Taker’s Workshop
$35.00Youll begin this course by learning what a minute-taker does and what skills they should have. Then, youll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
