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Employee Dispute Resolution: Mediation through Peer Review
$99.00In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. Learning Objectives: Describe what the peer review process is Apply a process for employees to file grievances and for management to respond. Choose a facilitator and panel. Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process. Explain what responsibilities and powers a panel should have. Apply professional questioning and probing techniques. Understand why peer review panels fail and how to avoid those pitfalls. *90 day access period -
An Environmental Audit Primer
$99.00This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
Diversity Training: Celebrating Diversity in the Workplace
$99.00In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Microsoft Excel 365: Part 1: Finalizing Workbooks
$19.00In this course you will learn how to use comments , manage worksheets, and change view options. -
Survival Skills for the New Trainer
$99.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps. *90 day access period www.skillmatelearning.com -
Introduction to Neuro Linguistic Programming
$35.00This introductory course will teach the basics of neuro linguistic programming (NLP). You'll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Small Business Training for Entrepreneurs Library
Original price was: $495.00.$295.00Current price is: $295.00.Small Business Training for Entrepreneurs Bundle *90 day access period -
Networking for Success
$35.00In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. Youll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Onboarding: The Essential Rules for a Successful Onboarding Program
$99.00This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. Learning Objectives: Define onboarding and describe how it is different from orientation. Identify the business benefits of onboarding. List the factors that contribute to a successful onboarding program. Build a team to create an onboarding program. Prepare a vision statement and goals for an onboarding program. Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, and follow-up. Customize your onboarding framework. Identify which metrics you should track to evaluate program results. Create a branded, unique program that will strengthen your company’s image and market position. *90 day access period -
Performance Management: Managing Employee Performance
$99.00In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. Learning Objectives: Understand the role of goal setting in performance management. Have tools to help your employees set and achieve goals. Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills. Have a better knowledge of motivational tools and techniques. *90 day access period -
Business Writing That Works
$35.00This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing emails, memos, and letters. -
Mobbing in the Workplace
$99.00After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organization, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organization to stop mobbing before it starts -
Time Management
$0.00After you complete this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload. -
Understanding and Coping with the COVID-19 Pandemic
Original price was: $99.00.$0.00Current price is: $0.00.The COVID-19 pandemic is affecting people around the world, resulting in health care systems being overwhelmed, people being confined to their homes, restrictions on travel, and the closure of businesses and industries. Because of this, many people are struggling with uncertainty and fear. Learning Objectives: Understand what COVID-19 is and how it spreads Know how to protect yourself during this pandemic Understand what self-isolation and self-quarantine mean and how to comply Know what to do if you become sick Learn about psychological reactions to the situation Learn ways to manage stress and anxiety caused by the situation Learn proper techniques for washing hands, using hand sanitizer, using masks, and cleaning and disinfecting Recognize reliable sources of information about the pandemic *90 day access period -
Basic Internet Marketing
$99.00In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. *90 day access period www.skillmatelearning.com -
Working Smarter: Using Technology to Your Advantage
$35.00In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Public Relations Boot Camp
$99.00In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. Learning Objectives Apply the different purposes to strategic vs. tactical PR. Design a PR strategy. Develop strong relationships with reporters and journalists. Take your communication skills to a higher level. *90 day access period -
Collaboration
$99.00After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
$99.00In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. *90 day access period www.skillmatelearning.com -
Microsoft 365 Library
Original price was: $245.00.$29.95Current price is: $29.95.Get the practical and technical skills you need to make a difference. Whether it’s learning to create word documents or creating excel tables, the Microsoft 365 Series can help you develop the skills you need for your next steps. -
Microsoft PowerPoint 365 Part 2: Integrating Versions of PowerPoint
$19.00In this course you will learn how to identify versions of PowerPoint, identify differences in PowerPoint 365 and, use OneDrive to integrate flexibility. -
NLP Tools for Real Life
$99.00This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis. -
Successfully Managing Change
$99.00This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. Learning Objectives: Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are. See change not as something to be feared and resisted but as an essential element of the world to be accepted. Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are. Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be. See change as an opportunity for self-motivation and innovation. Identify strategies for helping change to be accepted and implemented in the workplace. *90 day access period -
Business Etiquette: Gaining That Extra Edge
$35.00In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via email. -
Managing Difficult Conversations
$99.00This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. *90 day access period www.skillmatelearning.com -
The Practical Trainer
$99.00In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolbs experiential learning cycle, and learning styles. You'll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. *90 day access period www.skillmatelearning.com -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$19.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Conflict Resolution: Getting Along In The Workplace
$99.00In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. Learning Objectives: Understand what conflict is and how it can escalate. Understand the types of conflict and the stages of conflict. Recognize the five most common conflict resolution styles and when to use them. Increase positive information flow through non-verbal and verbal communication skills. Develop effective techniques for intervention strategies. Become more confident of your ability to manage conflicts to enhance productivity and performance. *90 day access period
