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  • Business Etiquette: Gaining That Extra Edge

    $35.00
    In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via email.
  • Introduction to Neuro Linguistic Programming

    $35.00
    This introductory course will teach the basics of neuro linguistic programming (NLP). You'll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.
  • Digital Transformation

    $99.00
    This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.
  • Diversity Training: Celebrating Diversity in the Workplace

    $99.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
  • Code of Conduct: Setting the Tone for Your Workplace

    $99.00
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
  • Generation Gap: Closing the Gap in the Workplace

    $99.00
    During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. Learning Objectives: Identify where the generation gap issue surfaces, and the impact it has on the modern workforce. Describe and apply language that is specific to each generation currently in the workplace. Explore organization strategies that overcome gap issues. Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap.   *90 day access period
  • Facilitation Skills

    $99.00
    In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered.   *90 day access period www.skillmatelearning.com  
  • Basic Business Management: Boot Camp for Business Owners

    $99.00
    This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level.
  • Strengthening Your Writing Skills: Essentials for Business Writing Series

    $195.00
    You can never go wrong by becoming a better writer. Whether you’re creating resumes and cover letters, drafting emails, conducting research, developing reports, or writing proposals, you need to be able to communicate through writing.     90 day access period
  • Business Process Management

    $99.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
  • Developing Your Training Program

    $99.00
    You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.   *90 day access period www.skillmatelearning.com
  • GDPR Readiness: Getting the Message Out

    $99.00
    In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
  • Getting Your Job Search Started

    $35.00
    In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job.
  • Survival Skills for the New Trainer

    $99.00
    In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps.   *90 day access period www.skillmatelearning.com
  • Making Your Business Better

    $99.00
    This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest are  - Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp.
  • Creative Thinking and Innovation

    $35.00
    In this course, you will identify ways to develop your creative side and build a creative environment. You'll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).
  • Creating Successful Staff Retreats

    $99.00
    In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up.
  • Marketing for Small Businesses

    $99.00
    This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five Ps, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business.
  • Building Better Teams

    $99.00
    After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. Learning Objectives: Understand the value of working as a team. Develop team norms, ground rules, and team contracts. Identify your team player style and how it can be used effectively with your own team. Build team trust. Identify the stages of team development and how to help a team move through them. Recognize the critical role communication skills will play in building and maintaining a team atmosphere. Identify ways that team members can be involved and grow in a team setting.   *90 day access period
  • Onboarding: The Essential Rules for a Successful Onboarding Program

    $99.00
    This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. Learning Objectives: Define onboarding and describe how it is different from orientation. Identify the business benefits of onboarding. List the factors that contribute to a successful onboarding program. Build a team to create an onboarding program. Prepare a vision statement and goals for an onboarding program. Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, and follow-up. Customize your onboarding framework. Identify which metrics you should track to evaluate program results. Create a branded, unique program that will strengthen your company’s image and market position.   *90 day access period
  • Managing Pressure and Maintaining Balance

    $35.00
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
  • Trade Shows: Getting the Most Out of Your Trade Show Experience

    $99.00
    You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities.
  • Microsoft Excel 365: Part 2: Analyzing Data with Logical and Lookup Functions

    $19.00
    In this course you will learn how to use text functions, use logical functions, use lookup functions, use date functions, and use financial functions.
  • Overcoming Objections to Nail the Sale

    $99.00
    In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.
  • Crisis Management

    $99.00
    To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.   *90 day access period www.skillmatelearning.com
  • Building an Online Business

    $99.00
    This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur.
  • Project Planning: All You Need to Know

    $35.00
    Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.
  • Personal Brand: Maximizing Personal Impact

    $35.00
    In this course, you'll learn what a brand is and how you can leverage it to make a personal impact. You'll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You'll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
  • Lean Process Improvement

    $99.00
    This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods.
  • Microsoft 365 Library

    Original price was: $245.00.Current price is: $29.95.
    Get the practical and technical skills you need to make a difference. Whether it’s learning to create word documents or creating excel tables, the Microsoft 365 Series can help you develop the skills you need for your next steps.