This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.
This online Communication Essentials Course is designed to equip participants with practical tools to communicate with greater clarity and impact, in a variety of business and everyday contexts. From meetings to networking events, presentations to one-on-one interactions, with colleagues or clients, the course will help you conduct yourself with confidence in these situations. You will learn to overcome nerves and develop your presence, allowing your personality to shine through.
Course Benefits
Learn at your own pace
Earn Certificate of Completion
60 Day Access Period
In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.
*90 day access period
www.skillmatelearning.com
In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.
*90 day access period
www.skillmatelearning.com
This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing emails, memos, and letters.