Employee Dispute Resolution: Mediation through Peer Review
$99.00
In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
Learning Objectives:
Describe what the peer review process is
- Apply a process for employees to file grievances and for management to respond.
- Choose a facilitator and panel.
- Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process.
- Explain what responsibilities and powers a panel should have.
- Apply professional questioning and probing techniques.
- Understand why peer review panels fail and how to avoid those pitfalls.
*90 day access period
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision and whether they would have done the same thing? The peer review process offers employees just that chance.
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