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  • GDPR Readiness: Getting the Message Out

    $99.00
    In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
  • Public Speaking Series

    $195.00
    Get all the greats in one package! Whether you work in sales, own a  business, or just want to strengthen your public communication skills, this series is the right fit for you. Enjoy our collection of public speaking courses to take your abilities to the next level.     90 day access period
  • Sales & Marketing Series

    $495.00
    Sales & Marketing Library           90 day access period                
  • Developing Your Training Program

    $99.00
    You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.   *90 day access period www.skillmatelearning.com
  • Safety in the Workplace

    $99.00
    This course will teach you how to create a safety culture in your organization by developing a safety committee, identifying and resolving hazards, taking proactive safety measures, developing a safety plan, and reviewing your safety program. You will also learn how to respond to, document, and investigate safety incidents.
  • Strengthening Your Writing Skills: Essentials for Business Writing Series

    $195.00
    You can never go wrong by becoming a better writer. Whether you’re creating resumes and cover letters, drafting emails, conducting research, developing reports, or writing proposals, you need to be able to communicate through writing.     90 day access period
  • Code of Conduct: Setting the Tone for Your Workplace

    $99.00
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
  • Collaboration

    $99.00
    After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.
  • Encouraging Sustainability and Social Responsibility in Business

    $99.00
    This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.
  • Human Resource Development Library

    $495.00
      Human Resource Library     90 day access period
  • The Professional Supervisor

    $99.00
    In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model.   *90 day access period www.skillmatelearning.com
  • Risk Management

    $99.00
    In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.   *90 day access period www.skillmatelearning.com
  • Delegation: The Art of Delegating Effectively

    $99.00
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.   *90 day access period www.skillmatelearning.com
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    $99.00
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Managing Difficult Conversations

    $99.00
    This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively.   *90 day access period www.skillmatelearning.com
  • Process Improvement with Gap Analysis

    $99.00
    You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.
  • Basic Business Management: Boot Camp for Business Owners

    $99.00
    This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level.
  • Bullying in the Workplace

    $99.00
    Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This course will give you the tools to deal with workplace bullying. In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.   *90 day access period www.skillmatelearning.com
  • Balanced Scorecard Basics

    $99.00
    You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organizations mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.   *90 day access period www.skillmatelearning.com
  • Being a Team Player

    $99.00
    Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
  • Business Process Management

    $99.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
  • Workplace Ergonomics: Injury Prevention Through Ergonomics

    $99.00
    In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.   *90 day access period www.skillmatelearning.com
  • Disability Awareness: Working with People with Disabilities

    $99.00
    This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace.   *90 day access period www.skillmatelearning.com
  • Survival Skills for the New Trainer

    $99.00
    In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps.   *90 day access period www.skillmatelearning.com
  • Business Ethics for the Office

    $99.00
    In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlberg's six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.   *90 day access period www.skillmatelearning.com
  • Knowledge Management

    $99.00
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
  • Creating Successful Staff Retreats

    $99.00
    In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up.
  • Workplace Harassment: What It Is and What to Do About It

    $99.00
    After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
  • Workplace Essentials Library

    Original price was: $495.00.Current price is: $345.00.
  • Continuous Improvement with Lean

    $99.00
    In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned.
  • Digital Citizenship: Conducting Yourself in a Digital World

    $99.00
    You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles.
  • Employee Accountability

    $99.00
    You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you'll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.   *90 day access period www.skillmatelearning.com
  • Microsoft 365 Library

    Original price was: $245.00.Current price is: $29.95.
    Get the practical and technical skills you need to make a difference. Whether it’s learning to create word documents or creating excel tables, the Microsoft 365 Series can help you develop the skills you need for your next steps.
  • Creating a Workplace Wellness Program

    $99.00
    With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course will give you a framework to build a program from scratch and ways to enhance existing programs. To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner.   *90 day access period www.skillmatelearning.com
  • Developing a High Reliability Organization

    $99.00
    You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
  • Meeting Management: The Art of Making Meetings Work

    $99.00
    In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.   *90 day access period www.skillmatelearning.com