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  • Getting Your Job Search Started

    $35.00
    In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job.
  • Business Succession Planning: Developing and Maintaining a Succession Plan

    $99.00
    This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. Learning Objectives: Demonstrate an understanding of the value of succession planning for successful businesses. Demonstrate expertise with the key elements of a succession plan. Create and discuss aspects of a succession plan. Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation.   *90 day access period
  • Creating a Google AdWords Campaign

    $99.00
    In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.   *90 day access period www.skillmatelearning.com
  • Project Planning: All You Need to Know

    $35.00
    Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.
  • Identifying and Combating Fake News

    $35.00
    After you complete this course you will be able to: define fake news, recognize the difference between fake news and objective reporting, understand the impacts of fake news on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within fake news , and create your own fake news action plan.
  • Networking for Success

    $35.00
    In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. Youll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook.
  • Business Process Management

    $99.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
  • Creating a Top-Notch Talent Management Program

    $99.00
    In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. Learning Objectives: Apply the multifaceted aspects of talent management in your own organization. Describe the skills required to manage high potential candidates. Recognize and foster talent within an organization. Explain the principles of competency-based management.   *90 day access period Use the language for talent management.
  • Working Smarter: Using Technology to Your Advantage

    $35.00
    In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
  • Customer Service Essentials

    $95.00
    This online Customer Service Essentials Course is designed for anyone who works with members of the public face-to-face, over the phone, via email, social media or live chat. Excellent customer service will help individuals, teams and organizations build positive working relationships with both external and internal customers. This course features several topics covering CRM Management, Call Center Training, Customer Service Management, and behavioral resources; helping to enable high standards of customer service at all times and ensure customers have the best experience, facilitating repeat business and positive recommendations. Course Benefits Learn at your own pace Earn Certificate of Completion 60 Day Access Period
  • Overcoming Objections to Nail the Sale

    $99.00
    In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.
  • Delegation: The Art of Delegating Effectively

    $99.00
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.   *90 day access period www.skillmatelearning.com
  • Mastering The Interview

    $35.00
    In this course, you will learn how to prepare for and participate in a job interview. Well share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
  • Global Business Strategies

    $99.00
    This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course.
  • Research Skills

    $0.00
    In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you'll learn how to find information using the library's Dewey Decimal System, journals, and the Internet.
  • The Minute Taker’s Workshop

    $35.00
    Youll begin this course by learning what a minute-taker does and what skills they should have. Then, youll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
  • Basic Business Management: Boot Camp for Business Owners

    $99.00
    This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level.
  • Building an Online Business

    $99.00
    This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur.
  • Branding: Creating and Managing Your Corporate Brand

    $99.00
    This course will get you started on the road to creating a perfect brand. You'll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive.
  • Critical Elements of Customer Service

    $35.00
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
  • Planning for Workplace Safety

    $99.00
    This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan.
  • Transgender Employees: Creating an Inclusive Work Community

    $99.00
    In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgender employees and increase the comfort level and productivity off all in your organization. Learning Objectives: Understand the importance and history of inclusivity in the workplace. Increase your understanding of the transgender experience. Explore and address personal and societal biases, misconceptions, and choices. Identify and implement elements to support a safe inclusive workplace.   *90 day access period
  • Time Management

    $0.00
    After you complete this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload.
  • Digital Transformation

    $99.00
    This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.
  • Risk Management

    $99.00
    In this course, you will learn about the seven Rs and four Ts that traditionally represent the key activities of risk management. This will give you a framework that you can customize for a single project, a department, or an entire company.   *90 day access period www.skillmatelearning.com
  • Project Management Training: Understanding Project Management

    $99.00
    This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation.   *90 day access period www.skillmatelearning.com
  • Selling Smarter

    $99.00
    In this course, you will learn why consultative and customer-focused selling are so important. You'll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
  • Public Speaking: Influence and Persuasion

    $35.00
    In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques.
  • Crisis Management

    $99.00
    To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.   *90 day access period www.skillmatelearning.com
  • Becoming a Better Learner

    $35.00
    After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning.
  • Fostering Innovation

    $35.00
    At the end of this course, you will be able to understand what fostering innovation means, learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company.
  • Beyond Workplace Politics: Using Social and Emotional Competencies

    $99.00
    Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    $99.00
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Six Sigma: Entering the Dojo

    $99.00
    Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.
  • Social Media and Your Business

    $99.00
    *90 day access period www.skillmatelearning.com
  • Survival Skills for the New Trainer

    $99.00
    In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps.   *90 day access period www.skillmatelearning.com