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Basic Internet Marketing
$99.00In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. *90 day access period www.skillmatelearning.com -
Public Speaking: Speaking Under Pressure
$35.00This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You'll focus on short responses and learn ways to expand a basic presentation. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
$99.00In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. *90 day access period www.skillmatelearning.com -
Disability Awareness: Working with People with Disabilities
$99.00This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. *90 day access period www.skillmatelearning.com -
Mastering The Interview
$35.00In this course, you will learn how to prepare for and participate in a job interview. Well share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
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Generation Gap: Closing the Gap in the Workplace
$99.00During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap. Learning Objectives: Identify where the generation gap issue surfaces, and the impact it has on the modern workforce. Describe and apply language that is specific to each generation currently in the workplace. Explore organization strategies that overcome gap issues. Evaluate the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap. *90 day access period -
Lean Process Improvement
$99.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Facilitation Skills
$99.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. *90 day access period www.skillmatelearning.com -
Creating a Workplace Wellness Program
$99.00With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course will give you a framework to build a program from scratch and ways to enhance existing programs. To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. *90 day access period www.skillmatelearning.com -
Diversity Training: Celebrating Diversity in the Workplace
$99.00In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Developing Your Executive Presence
$35.00This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills. -
Managing Customer Service
$99.00The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment. Learning Objectives: Identify ways to establish links between excellence in customer service and your. business practices and policies. Develop the skills and practices that are essential elements of a customer service focused manager. Recognize what employees are looking for to be truly engaged. Recognize who the customers are and what they are looking for. Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage. *90 day access period -
Successfully Managing Change
$99.00This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace. Learning Objectives: Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are. See change not as something to be feared and resisted but as an essential element of the world to be accepted. Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are. Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be. See change as an opportunity for self-motivation and innovation. Identify strategies for helping change to be accepted and implemented in the workplace. *90 day access period -
Self-Leadership
$35.00In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voicemail. We will also share a basic telephone script that you can customize. -
Microsoft Excel 365: Part 1: Organizing Worksheet Data with Tables and Charts
$19.00In this course you will learn how to create and modify tables and charts. -
Basic Business Management: Boot Camp for Business Owners
$99.00This course will give you all the skills that you need as a new business owner. You'll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You'll also learn the basics of leadership and tips for taking your business to the next level. -
Advanced Writing Skills
$99.00After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Balanced Scorecard Basics
$99.00You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organizations mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams. *90 day access period www.skillmatelearning.com -
GDPR Readiness: Getting the Message Out
$99.00In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form. -
Microsoft PowerPoint 365 Part 2: Unique ShortCuts
$19.00In this course you will learn shortcuts for presenting, shortcuts to move between ribbons and panes and, shortcuts for editing slides and presentations. -
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$19.00In this course you will learn how to create charts and modify and format existing charts. -
Survival Skills for the New Trainer
$99.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps. *90 day access period www.skillmatelearning.com -
Emotional Intelligence
$35.00This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Prospecting for Leads Like a Pro
$99.00This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Social Selling for Small Businesses
$99.00In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Dynamite Sales Presentations
$99.00A good sales presentation begins when you enter the room, and the best sales presentation methods take into account not only what you're bringing to sell, but how you present with it.




































