-
Microsoft Excel 365: Part 2: Visualizing Data with Charts
$19.00In this course you will learn how to create charts and modify and format existing charts. -
Collaboration
$99.00After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Microsoft Excel 365: Part 1: Finalizing Workbooks
$19.00In this course you will learn how to use comments , manage worksheets, and change view options. -
Microsoft Excel 365: Part 2: Organizing Worksheet Data with Tables
$19.00In this course you will learn how to create and modify tables, sort data, and filter data. -
Overcoming Objections to Nail the Sale
$99.00In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$99.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Employee Dispute Resolution: Mediation through Peer Review
$99.00In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. Learning Objectives: Describe what the peer review process is Apply a process for employees to file grievances and for management to respond. Choose a facilitator and panel. Understand what is involved in the hearing process, from preliminary meetings to the hearing, and the decision process. Explain what responsibilities and powers a panel should have. Apply professional questioning and probing techniques. Understand why peer review panels fail and how to avoid those pitfalls. *90 day access period -
Creating Successful Staff Retreats
$99.00In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Creating a Google AdWords Campaign
$99.00In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. *90 day access period www.skillmatelearning.com -
Bullying in the Workplace
$99.00Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This course will give you the tools to deal with workplace bullying. In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying. *90 day access period www.skillmatelearning.com -
Using Activities to Make Training Fun
$99.00In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. *90 day access period www.skillmatelearning.com -
Managing Pressure and Maintaining Balance
$35.00This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
-
Lean Process Improvement
$99.00This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Microsoft Excel 365: Part 1: Getting Started
$19.00In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Conference and Event Management
$99.00In this course, you will learn all the essentials of event planning, including setting objectives, budgeting, using committees, advertising, choosing a venue, selecting a menu, developing takeaway items, gathering feedback for the plan, hosting the event, and evaluating how it all went. *90 day access period www.skillmatelearning.com -
Developing a High Reliability Organization
$99.00You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles. -
Onboarding: The Essential Rules for a Successful Onboarding Program
$99.00This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. Learning Objectives: Define onboarding and describe how it is different from orientation. Identify the business benefits of onboarding. List the factors that contribute to a successful onboarding program. Build a team to create an onboarding program. Prepare a vision statement and goals for an onboarding program. Design a framework for an onboarding program that includes program setup, various types of training, games, progress tracking, and follow-up. Customize your onboarding framework. Identify which metrics you should track to evaluate program results. Create a branded, unique program that will strengthen your company’s image and market position. *90 day access period -
Identifying and Combating Fake News
$35.00After you complete this course you will be able to: define fake news, recognize the difference between fake news and objective reporting, understand the impacts of fake news on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within fake news , and create your own fake news action plan. -
Intrapreneurship
$99.00In this course, you'll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You'll also explore different ways that you can contribute to the intrapreneurial process. As well, you'll learn how to develop, screen, sell, and implement your ideas. Learning Objectives: Understand the importance of intrapreneurship in today’s economy. Identify the characteristics of an intrapreneur and assess your own strengths. Create an intrapreneurial team within your organization. Understand the process of intrapreneurship. Develop a new product or process idea. Understand the importance of a sales strategy. Create a start-up financial statement. -
Basic Internet Marketing
$99.00In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. *90 day access period www.skillmatelearning.com -
Critical Thinking
$35.00In this course, you'll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you'll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Facilitation Skills
$99.00In this course, you will learn what facilitation is, skills that a facilitator should have, and the different skill levels of a facilitator. Then, you will learn some basic facilitation techniques, including ground rules, differentiating between content and process, bringing divergent and convergent thinking together, degrees of support, managing difficult participants, building sustainable agreements, and more. Supporting skills, such as communication, feedback, and team building, are also covered. *90 day access period www.skillmatelearning.com -
Dealing With Difficult People
$99.00If difficult interactions are necessary, and we approach those conversations or interactions with a plan, we will likely find that these encounters are easier to handle, and we can have more successful outcomes. Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. *90 day access period www.skillmatelearning.com -
Emotional Intelligence
$35.00This course will introduce you to the history of emotional intelligence and what its all about. You'll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. You'll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Disability Awareness: Working with People with Disabilities
$99.00This course will assist with welcoming people with disabilities into workplaces, learning how to Interact with people with disabilities, identify and overcome barriers in the workplace, use respectful, appropriate, acceptable language in any circumstance, understand appropriate interaction during the hiring and interviewing process, and understand what job accommodation is and how it applies in a workplace. *90 day access period www.skillmatelearning.com -
Orientation Handbook: Getting Employees Off to a Good Start
$99.00In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. Learning Objectives: Understand how important an orientation program is to an organization Identify the role of the human resource department in the orientation program Recognize how the commitment curve affects both new employees and their managers Know what companies can do to deliver their promise to new employees Determine the critical elements of effective employee training Establish the importance of having an employee handbook for new and longterm employees *90 day access period -
Anger Management: Understanding Anger
$99.00This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. Learning Objectives: Recognize how anger affects your body, your mind, and your behavior. Use the five-step method to break old patterns and replace them with a model for assertive anger. Use an anger log to identify your hot buttons and triggers. Control your own emotions when faced with other peoples’ anger. Identify ways to help other people safely manage some of their repressed or expressed anger. Communicate with others in a constructive, assertive manner. *90 day access period -
Body Language: Reading Body Language as a Sales Tool
$99.00In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions. -
Purchasing and Procurement Basics
$99.00In this course, you will learn the basics of purchasing and procurement. Youll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. Youll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.
