-
Writing Reports and Proposals
$35.00To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You'll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Selling Smarter
$99.00In this course, you will learn why consultative and customer-focused selling are so important. You'll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Microsoft Excel 365: Part 1: Formatting a Worksheet
$19.00In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting. -
Meeting Management: The Art of Making Meetings Work
$99.00In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants. *90 day access period www.skillmatelearning.com -
Crisis Management
$99.00To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis. *90 day access period www.skillmatelearning.com -
Managing Difficult Conversations
$99.00This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively. *90 day access period www.skillmatelearning.com -
Accounting Skills for New Supervisors
$99.00In this course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting. -
Orientation Handbook: Getting Employees Off to a Good Start
$99.00In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. Learning Objectives: Understand how important an orientation program is to an organization Identify the role of the human resource department in the orientation program Recognize how the commitment curve affects both new employees and their managers Know what companies can do to deliver their promise to new employees Determine the critical elements of effective employee training Establish the importance of having an employee handbook for new and longterm employees *90 day access period -
Microsoft Excel 365: Part 1: Getting Started
$19.00In this course you will learn how to get started with Excel Online, describe the basic components of Excel, manage workbooks, and get help in Excel Online. -
Conducting Accurate Internet Research
$35.00This course is going to provide you with the skills you will need to get the most of an Internet search. You will learn where to look for information, how to find it, and the types of information that you can, and cannot, find online. It looks at the surface web and then takes you further in your searching skills to the deep web. -
Creating a Workplace Wellness Program
$99.00With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This course will give you a framework to build a program from scratch and ways to enhance existing programs. To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. *90 day access period www.skillmatelearning.com -
Microsoft Excel 365: Part 1: Using Pivot-Tables
$19.00In this course you will learn how to insert PivotTables, work with PivotTable data, and sort and filter PivotTable data. -
Creating a Top-Notch Talent Management Program
$99.00In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans. Learning Objectives: Apply the multifaceted aspects of talent management in your own organization. Describe the skills required to manage high potential candidates. Recognize and foster talent within an organization. Explain the principles of competency-based management. *90 day access period Use the language for talent management. -
Making Your Business Better
$99.00This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest are - Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Advanced Skills for the Practical Trainer
$99.00To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. *90 day access period www.skillmatelearning.com -
Project Planning: All You Need to Know
$35.00Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Building an Online Business
$99.00This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Project Management: All You Need to Know
$35.00Upon completion of this course you will have developed valuable new skills that will allow you to competently manage a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the project life cycle and project planning documents. You'll learn about communications and how to deal changes and project tracking and also how to conduct status meetings. The course wraps up with a look at closing your project. -
Fostering Innovation
$35.00At the end of this course, you will be able to understand what fostering innovation means, learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
Knowledge Management
$99.00In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
CRM: An Introduction to Customer Relationship Management
$99.00This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Performance Management: Managing Employee Performance
$99.00In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. Learning Objectives: Understand the role of goal setting in performance management. Have tools to help your employees set and achieve goals. Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills. Have a better knowledge of motivational tools and techniques. *90 day access period -
Survival Skills for the New Trainer
$99.00In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you'll review a list of dos and dont's and consider your next steps. *90 day access period www.skillmatelearning.com -
Digital Citizenship: Conducting Yourself in a Digital World
$99.00You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Anger Management: Understanding Anger
$99.00This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies. Learning Objectives: Recognize how anger affects your body, your mind, and your behavior. Use the five-step method to break old patterns and replace them with a model for assertive anger. Use an anger log to identify your hot buttons and triggers. Control your own emotions when faced with other peoples’ anger. Identify ways to help other people safely manage some of their repressed or expressed anger. Communicate with others in a constructive, assertive manner. *90 day access period -
Business Succession Planning: Developing and Maintaining a Succession Plan
$99.00This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. Learning Objectives: Demonstrate an understanding of the value of succession planning for successful businesses. Demonstrate expertise with the key elements of a succession plan. Create and discuss aspects of a succession plan. Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation. *90 day access period -
Conflict Resolution: Getting Along In The Workplace
$99.00In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. Learning Objectives: Understand what conflict is and how it can escalate. Understand the types of conflict and the stages of conflict. Recognize the five most common conflict resolution styles and when to use them. Increase positive information flow through non-verbal and verbal communication skills. Develop effective techniques for intervention strategies. Become more confident of your ability to manage conflicts to enhance productivity and performance. *90 day access period -
Microsoft PowerPoint 365 Part 2: Integrating Versions of PowerPoint
$19.00In this course you will learn how to identify versions of PowerPoint, identify differences in PowerPoint 365 and, use OneDrive to integrate flexibility.
